Apple Delivers iOS Update to Fix iPhone 8 Audio Problem

UPDATE: This story was updated on Tuesday, Oct. 3 with the news of an update that purportedly fixes the result.

If yous're hearing static on your new iPhone 8, it's non you — information technology's the telephone'southward earpiece.

Image Credit: Shaun Lucas/Tom's Guide — (Prototype credit: Epitome Credit: Shaun Lucas/Tom's Guide)

Reports of the iPhone 8's earpiece emitting crackling sounds and static racket disrupting telephone calls are currently spreading across Apple's Communities Discussion pages, Reddit and the forums at MacRumors.

On Oct. 3, Apple formally responded to these concerns by releasing iOS 11.0.ii, and stating — in its release notes — that it "fixes an outcome where crackling sounds may occur during calls for a pocket-size number of iPhone eight and 8 Plus devices."

To install this update, open up Settings, tap Full general, tap Software Update and tap Download and Install. We've nonetheless to run across any user reports confirming that this feature solves the issue, or if it fixes any of the bugginess reported from iOS 11.0.1 users.

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These complaints began on launch day with a forum mail from the user Vask asking "Is anyone else experiencing a crackling static noise from the earpiece during facetime or cellular calls? Strange affair is this noise happens randomly, roughly 1 in 3 calls. This is happening on [an] iPhone 8 Plus."

In a statement to The Verge, an Apple spokesperson acknowledged the issue, but stated that there accept only been a "small number" of instances. The representative promised it would be solved soon, noting "Our team is at work on a set up, which will exist included in an upcoming software release."

Judging past reports from regular users, this issue isn't affecting users on any specific carrier or region, and may vary in how bad it sounds. In ane posted video, the crackles are and so faint that y'all need to vesture headphones to perceive them, while another user reports that they "can't make one single call without hearing loud metallic popping sounds."

If the update doesn't set this flaw in your device, it appears that the company is replacing devices that have the issue. A forum post from the user ghsNick claims that an Apple retail store in Florida replaced his iPhone 8 Plus twice, as the second model he got also crackled.

Apple released the previous update, iOS 11.0.1, on Sept. 26, and it issued iii updates to iOS x inside the first six weeks of its release.

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Henry is a senior editor at Tom'south Guide roofing streaming media, laptops and all things Apple, reviewing devices and services for the past six-plus years. Prior to joining Tom's Guide, he reviewed software and hardware for TechRadar Pro, and interviewed artists for Patek Philippe International Magazine. He's too covered the wild globe of professional wrestling for Cageside Seats, interviewing athletes and other industry veterans.